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Terms and conditions of sale

In compliance with the duty of information contained in Article 10 of Law 34/2002, of July 11, Services of the Information Society and Electronic Commerce, we inform you that the Web Site https://okyfrut.com/shop (hereinafter, the “Web”) is owned by Naturaligrup SL, hereinafter Okyfrut, with registered office at Plaça Catalunya, 1 P4 Triangle Building, Barcelona, with NIF 43717774H.

Terms and conditions of use

These Conditions describe the terms applicable to the services and contents offered through the website https://okyfrut.com/shop and regulate the legal relationship between Okyfrut and the customer. Access to the Web is free and free of charge, the use of the Web implies unreserved acceptance of all the Terms of Use. If you do not agree with these conditions you should refrain from using this site. The visit to the eCommerce site by the user must be done responsibly and in accordance with current legislation, good faith, these Conditions and respecting the rights of intellectual and industrial property owned by Okyfrut or any other natural or legal persons. The use of any of the contents of the website for purposes that are or could be illegal is strictly prohibited, as well as the performance of any action that causes or may cause damage or alterations of any kind not consented by Okyfrut, to the eCommerce site or its contents. The Web site and the products and services offered by Okyfrut is directed to adults with sufficient legal capacity to be bound by these Terms of Use. It is possible that the use of certain services or the contracting of certain goods or services may be subject to special complementary conditions that will require express consent and that will prevail in any case over these general conditions.

User registration

The use of the services provided by Okyfrut and the purchase on the Web requires registration as a user on the Web. In order to complete the registration, a series of personal data must be provided, which must be truthful and accurate. You can consult our privacy policy at the following link: https://okyfrut.com/politica-de-privacidad.

You should also note that you can modify your personal data at any time, as well as exercise your rights of access, rectification, deletion, limitation and opposition in accordance with LO 3/2018 of December 5, 2018, on Data Protection and Digital Rights Guarantee (LOPDGDD) and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

Orders

Once you have placed an order, you will receive a message confirming receipt of your order as well as shipping and billing information.

Form of payment

The purchase of services or products through Okyfrut allows the following forms of payment: Payment by debit or credit card through a virtual POS.

Prices

The prices of the products are those indicated in the attached description. All prices indicated in the product description are expressed in Euro currency (€) and include Value Added Tax (VAT). if applicable.

Terms and conditions of shipment

Okyfrut only ships its products to: Spain. The purchase is subject to the payment of shipping costs, at the buyer’s expense. The shipping costs will depend on the destination and the total amount of the order, the costs will be detailed throughout the purchase process and you will be able to check the shipping costs before finalizing the purchase. Okyfrut will not be responsible for delays in the delivery of orders due to causes not attributable to it, as well as fortuitous cases or force majeure.

Delivery will be made by Correos Express.

The following delivery options are available:

  • Express shipping (48 hours)

Consumer goods warranty

As a customer, you are considered a consumer in accordance with Royal Legislative Decree 1/2007, of November 16, 2007, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws (hereinafter, “TRLGDCU”). Consequently, you have the right to withdraw from the contract without having to justify your decision during the fourteen (14) calendar days from receipt of the purchased good or from the conclusion of the contract if it is a provision of services.

You must express your intention to cancel within the indicated period and proceed to the return of the product, reimbursing the price paid. In case of problems with products or services purchased on this website you can file a complaint through the European Union’s dispute resolution platform.

Okyfrut reserves the right to refuse to accept the claim submitted through the platform.

Nullity and ineffectiveness of the clauses

If any clause included in these Conditions is declared totally or partially null or ineffective, such nullity or ineffectiveness shall only affect such provision, and these General Conditions shall survive in all other respects, and such provision shall be deemed not to be included.

Applicable law and competent jurisdiction

These terms and conditions are governed in accordance with Spanish law. Okyfrut and the user agree to submit any disputes that may arise in connection with the procurement of products or services covered by these General Conditions, to the Courts and Tribunals of the User’s domicile.